Requisitions, collection and the answers to the usual questions.

Billing and reimbursement

Our services are not covered by MSP and are billed privately to the patient. Extended health plans frequently reimburse practitioner-ordered diagnostic testing, and health spending account dollars can generally be applied. Coverage varies by plan and insurer.

Every test is issued with an itemized invoice and an accredited laboratory report, which is what a claim requires.

Privacy

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  Testing and data handling stay in Canada
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  Results are released to the ordering practitioner and the patient only
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  Reportable infections are shared with public health as BC law requires of every laboratory in the province
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  Handled under British Columbia’s Personal Information Protection Act and federal privacy law